Boat Bike Tours
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Step 1 of 6

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  • Overall rating

  • Where there any serious accidents, complaints from guests or big deviations from the planned program?
  • Product

  • Did the tour and program match the expectations of the guests?
  • How do you rate the quality of the operational sheet (draaiboek)?
  • How do you rate the quality of the bike daily route notes (if applicable)?
  • How do you rate the quality of the Ride With GPS?
  • Did you receive all needed information in time?
  • How do you rate the organization of inclusions?
  • Realisatie

  • Did the bikes match the expectation of the guest?
  • How do you rate the quality of the bikes?
  • Did you receive the logistics list (which bike to swap) in time, so you could prepare?
  • How did the guest rate the other supplies? For example: phone holder, city maps, water bottle, emergency note
  • Was the delivery of bikes, tour guide and guest supplies complete and on time?
  • Mienskip

  • Did the ship and its facilities match the expectation of the guest?
  • How do you rate the cooperation with the nautical crew?
  • How do you rate the cooperation with your tour guide colleague (if applicable)?
  • How do you rate the quality of the food and beverage on board?
  • To finalize

  • If you feel like you cannot discuss your topic with somebody at BBT, there is also ‘De Externe Vertrouwenspersoon’ via +31 85 020 2975
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